WHAT IS WORKFLOW AUTOMATION?

September 19, 2024 | 6min read

Hot Keys

Introduction to workflow automation.

General analysis of the automation market with key statistics.

Workflow automation is essential for modern businesses.

Wiresk offers a comprehensive solution for automating your workflows.

Is your team dedicating endless hours to routine tasks? Wouldn’t it be fantastic if they could spend their time bringing fresh ideas and truly influencing the business?

Whether you are a small business or a large corporation, you encounter obstacles in your daily operations and may be seeking to enhance efficiency, cut costs, or streamline and consolidate your data management.

Let’s find out what those challenges are and how can we use automation workflow to enhance businesses operations.

This article explores how automation can enhance your business processes by defining the common pain points that businesses are facing, then we will analyze the workflow automation market trend, and finally, we’ll also introduce you to Wiresk, a platform designed to help businesses of all sizes automate their workflows effortlessly.

What is workflow automation?

In essence, workflow automation is a technology solution that integrates different applications that business uses daily. Those applications will be used to do a series of actions to complete a task by eliminating most of the human intervention. You can see it as when something happens, the workflow automation will trigger a series of actions that follow predefined rules and conditions.

For example, in a sales process, workflow automation can capture leads from a contact form then update your CRM, then assign tasks to sales reps and finally, send follow-up emails. There is no need for you to intervene in the process, all steps are automated.

Why would you consider workflow automation in your business operations?

Typically, companies aim to increase efficiency by seeking better operational processes, so what elements should be taken into account to improve the business workflow? Below are some factors to consider when making your choice:

Common pain points that businesses are facing:

Manual workflows involve repetitive and time-consuming tasks like data entry and document routing.

Manual processes are prone to mistakes such as data entry errors and missed deadlines.

It’s difficult to track progress in a manual workflow causing delays, bottlenecks, and challenges in finding who is responsible for tasks.

There is an inconsistent outcome that affects work quality, compliance, and reliability because the workflow varies from person to person.

Manual workflows require more resources resulting in an increase in operational costs and reduction of profit margins.

The access to correct information is difficult due to fragmented and poorly organized data.

Manual workflows cause significant delays in task processing.

As your business grows, manual workflows struggle to handle increased workloads and adapt to changing demands.

Manual processes make record-keeping difficult and unreliable thus complicating compliance with regulations and standards.

Finally, repetitive tasks lead to employee frustration and low morale, resulting in higher turnover rates.

While all the pain points of a business are key factors to consider when integrating workflow automation in your business operation, following the general trend to stay competitive and innovative should be a part of your business forecasting strategy.

Trends in Workflow automation

According to Research Nester, Businesses will progressively integrate workflow automation as part of their business strategy. The global workflow automation market grew from $20.15 billion in 2023 to $432.53 billion by 2036, with an annual growth rate of 26.6% during that period. The workflow automation industry is valued at $24.97 billion in 2024.

Businesses will use workflow automation increasingly in every aspect of their operations, from IT to sales. The rise of new technologies and increasing demand for automation in the shipping and delivery sector will fuel this trend.

Let’s explore statistics on the implementation of workflow automation.

Workflow Automation key statistics

Adoption rate: 77% of organizations are using or planning to use workflow automation.
ROI: Workflow automation can provide a return on investment of up to 20%.
Time savings: Workflow automation can save businesses up to 50% of their time.
Cost savings: Workflow automation can save businesses up to 30% of their costs.
Error reduction: Workflow automation can reduce errors by up to 80%.
Customer satisfaction: Workflow automation can improve customer satisfaction by up to 30%.

Source: McKinsey research, Gartner, Deloitte

Automation statistics in different industries

Healthcare: 70% of healthcare organizations are using workflow automation. According to a report by McKinsey, 30% of healthcare tasks can be automated, which could save $6 billion annually in the U.S. alone.
Financial services: 58% of financial services firms have implemented workflow automation technologies. The financial services industry could save up to $512 billion annually through process automation, according to a report by Accenture
Manufacturing: 60% of manufacturing organizations are using workflow automation. A study by PwC found that 72% of manufacturing executives see automation as a key factor in improving their operational efficiency.
Retail: 55% of retail organizations are using workflow automation. Retailers using automation see up to a 30% increase in productivity and a 50% reduction in manual errors, according to a study by Forrester. 63% of retailers plan to increase their investment in automation technology over the next few years.
Human Resources: 51% of HR leaders have implemented or are planning to implement HR automation technologies, as reported by Deloitte. Automation in HR can reduce administrative workload by up to 40%.
Insurance: The global insurance automation market is expected to grow from $5.8 billion in 2020 to $12.5 billion by 2025. 45% of insurance companies have adopted process automation to improve operational efficiency.
Education: 50% of educational organizations are using workflow automation. 48% of educational institutions report using some form of automation to improve administrative processes. Automation in education can raise efficiency by up to 25%, according to various studies.

Workflow automation is becoming a crucial tool for businesses

That’s a statement, it helps businesses to improve their efficiency and productivity, hence be more competitive. The market for workflow automation is growing quickly, and many businesses are already using it or planning to. On that note, the market for workflow automation is expected to soar in the coming years.

Are you considering integrating workflow automation into your operational processes? Not sure where to start? Discover Wiresk, a workflow automation platform that could help you in your automation journey.

What is Wiresk?

Wiresk provides everything needed to automate workflows across different departments. It is designed to address the common pain points of businesses.

Wiresk simplifies the automation of complex workflows with a no-code automation platform and an extensive range of integrations and tools. Even if you are not a tech expert, Wiresk platform can help your business run smoother.

What are the core benefits of using Wiresk?

Wiresk can simplify your operation processes. You can create and implement workflows effortlessly.

You can significantly save on operational costs and time by automating routine tasks.

Wiresk can centralize your data. It gives you a clear picture of how your business works.

Wiresk capabilities and features

Wiresk is more than just a tool connector, it’s your partner in perfecting your business processes.

discover a few of Wiresk’s features:

No-Code Automation builder	With our user-friendly interface, you can create complex automated workflow without writing a single line of code.
Custom Code	Are you an advanced user who wants to customize your workflow? This feature allows you to add your own code.
Integration on request	Are you looking for a specific workflow integration? Contact us for a personalized workflow that suits your business operational needs.
Invoice Builder	Simplify your invoicing process with automated creation and integration within your workflow.
Dedicated resources option	This feature makes sure that your critical workflow performance and speed are guaranteed.
Affordable pricing	Benefit from our customer-focused pricing model and generous credits. We offer different plans from free forever to Enterprise with the highest credits and features, because we understand that you need scalable workflow for your business growth.
Version control	Wiresk adds another layer of flexibility and control. You can manage and keep multiple versions of your workflows without disrupting ongoing processes.
Customer Support and Documentation	We place a strong focus on customer support and detailed documentation. This makes us, not only a powerful tool for automating workflows, but also your reliable partner.

Final thoughts

No matter the size of your business, workflow automation can make a huge difference. While there may be challenges involved, the benefits far outweigh the costs.

By automating your processes, you and your team can free up time to focus on what really matters: growing your business and innovating. Wiresk is the perfect solution for this. It’s affordable, packed with features, and comes with excellent support. If you’re ready to take your business to the next level, give Wiresk a try. Visit our website to learn more about how Wiresk can help you automate workflows, sign up for free

Wiresk Team