Microsoft Dynamics 365 is a suite of business applications that combines customer relationship management (CRM) and enterprise resource planning (ERP) capabilities. It helps organizations manage various aspects of their operations, from sales and customer service to financial management and supply chain logistics. The platform provides tools to enhance business processes, offering both flexibility and scalability.
When integrated with Wiresk, Dynamics 365 enables the automation and coordination of different business functions.
For example, sales teams can gain insights from customer interactions through data stored in the CRM, while financial and inventory data from the ERP system can be used for more efficient management across departments.